7 Mistakes That Customer Service Teams Make
86% of buyers will pay for a better customer experience and it is a considered above price & product features. Keep your customers happy and … Read more
digital marketing
What is causing churn in your telecoms company?
Customer churn is the result of poor customer retention. It’s the name given to when customers abandon your company – that can be either at … Read more
Local SEO vs Organic SEO
Today, more than 90% of consumers search for businesses, products, and services online – starting their quest from search engines. Organic SEO helps increase your rankings, … Read more
The scary truth of ISDN switch-off for telecom companies
Unless you’ve been living in a cave, I’m pretty sure that you’ll be aware that in 2025 Openreach will be switching off the ISDN & … Read more
The Future of Voice Search
Since 90% of all customers find a business online, your job as a business owner is to work hard to make sure that they find … Read more
Partner Spotlight: Overline
Overline has been a pioneer in the UK telecommunications and office technology industry since 1994. Having started with the installation of premium PBX systems, Overline … Read more
Partner Spotlight: Mtech
Having worked in the telecoms sector for over 20 years, Mtech Communications was established in 2018 to deliver a more customer focused service. Mtech’s Directors … Read more
Partner Spotlight: BDR Group
BDR Group was founded in 1991 by current Chief Executive Officer, Bahman Rahimi. With a vision to create a company with a level playing field … Read more
Partner Spotlight: 5G
Started in 1996 and still going as a family run business, 5G sought to bring customers something different to the usual machine-like companies which were … Read more
Success Story: Web Listings
Back in 2019, pre-pandemic Candio partnered with four telecom companies to launch a new service for SME businesses called Web Listings. A service that provides … Read more